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Customer Success Developer – full-time
Amsterdam, the Netherlands

As a world-leading supplier of high-tech polymer materials, Covestro aspires to benefit society and reduce the impact on the environment. Now we want more. With Polyora – our new start-up company, we’re shifting from selling goods to serving people. We aim to create a world of opportunity for all participants by introducing our new platform, SELECT. We empower entrepreneurs to collaborate to create new solutions so that they are free to connect, partner, trade, work, communicate, share knowledge and innovate together. Let’s build this new chemical universe.

Sell our vision and be a change ambassador: your role as Customer Success Developer
We’ve learnt that our clients are eager for personal service instead of just buying and selling products online. We want to get bigger and better: SELECT provides a space where people come together to create new business. As a Customer Success Developer, you are constantly balancing between two main goals: growing our SELECT community of users and exploring new opportunities for new products and identifying client pain points.

As a business developer, you:
  • identify and acquire new users for our SELECT platform;
  • provide our clients with new opportunities and help them activate their business;
  • organize project set-ups, learning environments and teams to develop specific client business;
  • drive direct and responsive interaction with our clients by creating high-frequency cycles of briefing, design and review based on scrum principles.

As a user experience hero, you:
  • create an environment based on trust and openness for our clients by exploring their needs;
  • learn our clients’ expectations and identify client pain points by conducting open interviews;
  • translate individual client needs into value propositions and a vision for SELECT;
  • test ideas in a measurable and assumption-driven way.

Fun, freedom, purpose, connectiveness. Our Customer Success Developer dreams big.
Curious, courageous and empathic: key traits we’d like you to have. You are a great communicator who knows how to identify with other people and can proactively sell our project vision. You can easily engage others and steer controversial discussions to achieve the required results. Solving problems efficiently is part of your creative and refreshing DNA. In addition, you like to experiment and challenge traditional ideas, even under uncertainty.

Ideally, you can tick all of the following boxes:
  • Prior sales or marketing experience in a startup culture
  • The ability to conduct open-ended client interviews
  • Excellent listening skills and high emotional intelligence
  • Knowledge of how our business clients operate
  • Fluency in English, both verbal and written

Work with us, grow with us and achieve your goals
We’re not just a network: we are a universe full of possibilities – for our clients and for you. We encourage you to grow and improve yourself by taking ownership of your work and organizing it in the most efficient way. Working at Polyora means being comfortable, having fun and connecting with each other. It’s a place where we collaborate and aim to be friends in addition to colleagues.

We offer you:
  • A competitive compensation package, depending on your experience and education
  • Flexibility in developing and shaping your role, and a lot of responsibility in your work
  • The opportunity to build up our platform from the ground, while learning and growing
  • To become part of a highly engaged (small) team in an inspiring co-working location.

Take a leap of faith: are you ready to evolve and grow our platform?
Let’s make the start of your journey: apply by sending us your cv and cover letter via the ''Apply'' button. Together we can raise the bar and create a new chemical universe.

Eager to learn more about this job or us? Give us a call: contact Thorsten Lampe at or +49 175 3048 345.
More information
This listing is a full-time job

Active since 24-09-2018
Location Amsterdam
Educational level HBO
Hours 40
Level Mid-Senior level
Employment type Fixed term contract with option for permanent contract
Salary A competitive compensation package
Job category Sales: Business Development
Industry / Industries Chemical
Region Noord-Holland
Keywords .

Contact information

Name Thorsten Lampe
Phone +49 175 3048345